Wholesale FAQ

What is meant by 'spend'?

'Spend' refers to the total amount of the order after discounts are applied and before any delivery charges are added.

Do you offer any plans for large institutions such as schools or madrasas?

Yes, we do. Institutions that spend over $1,000 are eligible for a 25% discount, which is the highest discount tier we offer for educational entities.

What are the delivery costs?

Businesses in Melbourne benefit from free delivery on orders over $1,000. For national and international orders, the shipping charge varies depending on the order value and the destination country. Upon completing the order form, we will calculate the most cost-effective and reliable delivery service for you. We typically use reputable services such as Aus Post, StarTrack, UPS, TNT, or FedEx.

Do you offer credit facilities?

Unfortunately, we do not offer credit facilities. Delays in payments can hinder our ability to order new inventory or create new content, which ultimately impacts both our customers and our business operations.

How quickly are orders dispatched?

We pride ourselves on our efficiency. Orders are typically dispatched within 24-48 hours. For domestic orders within Australia, you can expect to receive your order within 1-2 working days. For international orders, the delivery time is approximately 20-25 working days.

Who is responsible for customs duties and taxes for orders outside Australia?

Customers are responsible for familiarizing themselves with their country's import duties and taxes. Our order prices do not include these expenses, so customers will need to make provisions for these additional costs.


What payment methods do you accept?

Upon receiving your order, we will provide details of the available payment options. We accept card payments, bank transfers, and PayPal.

Can I find a list of your resellers in my country?

Yes, you can find a list of our resellers by clicking here.

What are the next steps to place an order?

Please click on the order button below, complete the order form, and send it back to us. We will then prepare a draft order for your approval. Thank you for choosing Modesty Collection.

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